Accessibility
Cobble Beach is committed to excellence in serving all customers, including people with disabilities. Cobble Beach is committed to developing customer service policies that respect and promote the dignity, independence, integration, and equal opportunity of people with disabilities.
We have established policies, practices and procedures for delivering our services to persons with disabilities, as required by the Accessibility Standards for Customer Service enacted under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). Our Customer Service Accessibility Policy is available to any person upon request. It describes our policies, practices and procedures relating to:
- Providing services to persons with disabilities
- The use of assistive devices, service animals and support persons by persons with disabilities
- Temporary disruption of our facilities and services
- Staff training
- Our Feedback Process
To obtain a copy of our Customer Service Accessibility Policy, please contact us at retreat@cobblebeach.com or 519-370-2173.
We would like to hear from you about the accessibility of our goods, services, and facilities. What was good? What can be improved? And what barriers may exist? Please tell us about your experience and provide feedback on Cobble Beach’s accessibility.